Privacy policy

ai.elefant helps you save, organize, and revisit your memories with the help of an AI companion. To do that, we need to store some of your data and send parts of your chats to Anthropic, the company that makes Claude. We don't sell anything, we don't train models on your memories, and you can delete it all whenever you want. The rest of this page is the long version.

Three things, and nothing else. First, account information: your name and email address, used to sign you in and contact you about your account. Second, your memories and chat messages, the names, facts, moments, and conversations you share with your Elefant. Third, basic app usage, which screens you open and which features you use, so we can fix what's broken and improve what isn't. We don't collect your contacts, your location, your photos, or anything you haven't explicitly handed us.

Your account information is used to operate the app and reach you when we need to. Your memories and chat messages are used to generate the AI responses you ask for, and to show your memories back to you when you return. Your app usage helps us understand which parts of ai.elefant are working and which need attention. That's it. We don't profile you, we don't build advertising audiences, and we don't share your data with third parties for their own purposes.

Your memories are encrypted at rest on Supabase, in EU-region storage. Only you can read them. Row-level security is enforced on every table, which means even our own database can't hand your data to the wrong account.

ai.elefant's AI companion is powered by Claude, an AI model built by Anthropic. When you chat with your Elefant, the relevant parts of your message, and the context needed to give a good reply, are sent to Anthropic's API to generate the response. This is the only way the AI features in the app can function.

Anthropic processes your inputs solely to generate the response that comes back to you. Under Anthropic's commercial API terms, your inputs and outputs are not used to train their models. This protection applies by default to all API customers, including ai.elefant, and no opt-out is required. Anthropic retains API inputs and outputs for up to 30 days for abuse-monitoring and legal compliance, after which they are automatically deleted. If you'd like to read the source, Anthropic's policies are at privacy.claude.com.

We don't sell your data. We don't share it with advertisers. We don't read your memories, except when our AI is generating a response, at which point only the relevant parts are sent, and nothing is logged on our end beyond what's needed to make the app work.

Your memories stay in your account for as long as your account exists. Delete a memory and it's removed from our active systems immediately, and from our encrypted backups within 30 days. Delete your account and everything goes: memories, chats, profile, the lot within the same window. The 30-day API retention on Anthropic's side runs independently and is outside our control, but no new data is sent there once you delete.

Under GDPR, you can export everything you've stored, correct anything that's wrong, restrict how we process it, object to processing, or have it permanently deleted at any time, from the Settings screen in the app. We comply within 30 days. If you'd rather not use the in-app controls, email us and a human will handle it. You also have the right to lodge a complaint with your local data protection authority if you think we've mishandled your data.

ai.elefant isn't designed for children. We don't knowingly collect data from anyone under 16. If you're a parent or guardian and believe your child has signed up, write to us and we'll delete the account and everything in it.

If we change anything material, we'll email you before the change takes effect and update the date at the top of this page. Small clarifications and typo fixes won't trigger a notice.

Write to privacy@aielefant.com. A real person will reply.